Privacy Policy

At Nachrall, we ensure that your orders are delivered safely and on time. Our delivery process is designed to be transparent, reliable, and customer-focused.

• We ship across India (PAN India serviceable pin codes).
   
• International shipping will be introduced soon (details will be updated).
   

We have partnered with trusted courier and logistics companies to ensure smooth and safe delivery of your orders:

• Delhivery
   
• DTDC
   
• Blue Dart
   
• India Post (Speed Post/EMS) – for remote or non-serviceable areas
   

• Order Processing Time: 3-4 business days (excluding Sundays and public holidays).
   
• Standard Delivery: 5–7 business days (metros and major cities).
   
• Extended Delivery: 7–10 business days (remote towns and villages)
   

Note: Delivery timelines may vary due to unforeseen circumstances such as weather conditions, strikes, or regional restrictions.

• Free shipping on prepaid orders above ₹1299
   
• For orders below ₹1299, a nominal shipping fee of ₹69 will be applied.
   
• Cash on Delivery (COD) is available with an additional fee of ₹50.
   

• Once your order is dispatched, you will receive an SMS/Email with tracking details.
   
• You can track your shipment directly on our website or on the courier partner’s tracking portal.
   

• Our courier partner will attempt delivery up to 3 times.
   
• If undelivered, the order will be returned to us.
   
• In such cases, we will contact you to re-confirm delivery or issue a refund (excluding shipping charges).
   

Nachrall ensures every package is packed with care, delivered with trust, and handled with responsibility — because it belongs to all of us.